We’ve all been there, moments away from making an online purchase only there’s no one around to answer even the most basic of questions. Most of the time we end up going back to Google to search for answers or we take to shopping elsewhere. It’s this type of experience that has motivated the UK’s best known Airsoft and BB gun retailer to spring to action, creating a cutting edge question and answer system that allows shoppers to get to the bottom of questions big and small.

Their knowledge base is designed to tackle the most frequent questions surrounding Airsoft products and activities. A spokesperson for the company says that they had so many questions coming in that a traditional ‘Frequently Asked Questions’ section wasn’t comprehensive enough.

“Like most companies we’ve previously had a simple Frequently Asked Questions area on our website but we came to the conclusion that it simply wasn’t comprehensive enough as we still had many people contacting us each day with their questions.

“As a leading figure in the industry we decided to take it upon ourselves to create a flawless, in-depth and easy to use Q&A system, providing our regular customers and new website visitors with a level of knowledge and assistance that nobody else in the Airsoft world provides.

“Now if somebody has a question they can simply have a look at our Knowledge Base and search through previously asked questions to see if their query has been answered. If it hasn’t then all that shoppers need to do is contact our friendly customer service team and ask – and if we think the question is something that other people are curious about we’ll add it to our airsoft Knowledge Base.”

In addition to an extensive Knowledge Base of questions and answers, Just BB Guns offers thousands of products at their online shop.

“We have thousands of amazing products on our website, from guns to masks to flashbangs & grenades, which is why thousands of Airsoft players, from beginners to professionals, visit our online shop every day.

“If you’re in the UK and you’re shopping for Airsoft and BB products then Just BB Guns is the way to go.”

Just BB Guns is one of the world’s most popular Airsoft companies. They’re based in UK but sell high quality Airsoft and BB Guns and accessories in many countries, including Ireland, Spain and the United States. Visit their British website today at www.justbbguns.co.uk to buy affordable products and use the JBBG Knowledge Base.

For quotes contact Mark Watts on 08448700571