Please see below a press release from luxury holiday letting specialist Cornish Gems, announcing a surge in repeat bookings for 2016.
Low resolution images attached show Co Director Julianne Shelton. Further images and high-res versions are available on request.
Best Wishes,
Lucy
Lucy Cornes| Senior Account Director 01209 315646 |
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Office Studio 206, Krowji, West Park, Redruth, TR15 3AJ. |
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PRESS RELEASE
TO: News Desk
FROM: Cornish Gems
DATE: 1st October 2015
FOR IMMEDIATE RELEASE
Advance Bookings Up For 2016
A luxury holiday lettings specialists based in Truro and St Ives, Cornwall, is feeling confident that 2016 will be even more successful than 2015 - already a record year with gross holiday income for property owners up over £1million on 2014.
Cornish Gemshave reported that advance sales for the year ahead are up a staggering 30% on this point last year.
2016 will be the ninth year of trading for the growing Cornish company - now recognised as the experts in offering a fully managed solution for property owners and a high quality, property portfolio for guests.
Julianne Shelton, Managing Co Director of Cornish Gems, is delighted with the stats, saying:
"We are feeling confident about this advantageous position for 2016. There are a number of reasons for this early success, the biggest being the significant level of repeat bookings we are now generating for our much loved portfolio of Cornish Gems. This particularly high level of repeat business comes partly from guests that repeatedly stay in their favourite‘gem' or those that like to sample new properties each time they stay with us."
With excellent results comes high expectation, as Cornish Gems has experienced during the summer 2015 period. Julianne continued:
"One trend we have noticed this year is the shift in expectation of our clients. When you are selling a luxury brand, it's a given that customer expectations will be high, but this year the expectation levels of our clients has remarkably shifted up a notch. Although we've been fortunate to be able to offer a quality portfolio of properties to meet their expectations, the level of customer service enquiries we've experienced has outweighed the resources available at times. Therefore, we are in the process of further developing our customer department with the recruitment of two full time customer service and operations assistants. We've recently extended the deadline for applications to Monday 12th October.
"As an Investors in People silver accredited company, one of our many business strategies focuses on ‘continuous improvement'. With this in mind, we are in the midst an internal audit of our Quality Assurance processes to further enhance our service for guests and owners alike - which will see some new positive changes emerge shortly."
For further information about Cornish Gems please visithttp://www.cornishgems.com
ENDS --------------------------------------------------------------------------------------------------
EDITOR'S NOTES:
CONTACT:Please contact Lucy Cornes at Eventy -Marketing & PR on 01209 315646 / lucy@eventy.co.uk
PHOTO:Please find attached low res images of Julianne Shelton, Managing Co Director of Cornish Gems. Alternative versions including higher resolution are available on request.
FURTHER INFO:Cornish Gems have over 170 luxury holiday homes, cottages and apartments throughout Cornwall which includes their exclusive Cornish Cribs collection, alongside a holiday concierge service and in-house housekeeping service. Throughout the growth of the business, Cornish Gems'ethos has been a commitment to providing a quality, hand-picked portfolio of properties, whilst offering a full management package to owners.